1. Introduction
This Privacy Policy explains how Car Trader Technologies Corp ("Car Trader," "we," "us," or "our") collects, uses, discloses, and protects information when you visit our website, use our mobile applications, or interact with our services (collectively, the "Platform").
By using the Platform you consent to the practices described in this Policy. If you do not agree, please discontinue use of our services.
2. Information We Collect
We collect the following categories of information to provide and improve our services:
- Information you provide directly: name, email, phone number, mailing address, vehicle listing information, communications, and uploaded photos or documents.
- Information collected automatically: device identifiers, browser type, operating system, IP address, referring URLs, usage data, log files, crash diagnostics, and approximate location derived from IP or device settings.
- Information from third parties: analytics partners and users who refer you to the Platform.
3. How We Use Your Information
We use personal information to:
- Operate, maintain, and improve the Platform.
- Create and manage user accounts.
- Provide customer support and respond to inquiries.
- Prevent fraud and enforce our Terms.
- Send transactional messages, marketing communications, and service updates (you may opt out of marketing at any time).
- Analyze usage trends and personalize features.
- Comply with legal obligations and protect our rights.
4. How We Share Information
We may share information with:
- Service providers that help us operate the Platform, such as hosting, analytics, and messaging providers.
- Other users when you choose to share listings or communicate through the Platform.
- Law enforcement or regulators when required by law, legal process, or to protect rights, property, or safety.
- Third parties in connection with a merger, acquisition, financing, or sale of all or a portion of our business.
5. Cookies and Tracking Technologies
We use cookies, web beacons, SDKs, and similar technologies to remember preferences, measure usage, and personalize experiences. You may adjust browser or device settings to limit cookies, but certain features of the Platform may not function properly.
6. Data Retention
We retain personal data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we take reasonable steps to delete, anonymize, or aggregate it.
7. Your Privacy Rights
Depending on where you reside, you may have rights to access, correct, delete, or restrict the processing of your personal information, as well as the right to opt out of certain disclosures.
United States residents in applicable states may request access to or deletion of personal information, opt out of targeted advertising, and appeal denied requests.
Canadian residents have rights to access and correct personal information, withdraw consent, and lodge complaints with the Office of the Privacy Commissioner of Canada.
To exercise any privacy rights, please contact us using the information below. We may need to verify your identity before fulfilling a request.
8. Data Security
We implement administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Third-Party Services and Links
The Platform may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.
10. Children's Privacy
Car Trader does not knowingly collect personal information from children under 13. If we learn that a child has provided personal information, we will delete it promptly.
11. International Transfers
Car Trader is based in the United States, and information collected may be transferred to and processed in the U.S. or other countries where our service providers are located. By using the Platform you consent to this transfer.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date and post the updated Policy on our website and apps.
13. Contact Us
Car Trader Technologies Corp
Based in the United States
Phone: 407-900-6450
Email: support@cartradernow.com